Overall experience has been good with 3 purchases. On the third order I was missing 3 sets of bolts for my Evo. I sent DressUpBolts an email with a picture of the opened box, and they sent me out the missing parts the next day without question. The bolts also seem to be very strong. I thought the exterior edges would be damaged from torquing the bolts, but they seem to be unscathed.